At Bossco Plumbing we are serious about improving and maintaining the skills of our employees. This is why we have created the Bossco Training Academy to provide our staff with an advanced eLearning Curriculum unique to the plumbing industry. Learn about the various functions and features provided for e-Learning using the Bossco Academy. TOPIC 1: EMPLOYEE HANDBOOK TRAINING These are the learning objectives for this topic: Module 1: Handbook Introduction Module 2: Company History and Mission Module 3: Termination and Classifications Module 4: Maintaining Accuracy Module 5: Ethics Module 6: Job Review, Illness and Return to work Module 7: Company Guidelines Module 8: Phone, Cell and Radio Policies Module 9: General Conduct Rules Module 10: Safety Basics Module 11: Pay - Part 1 Module 12: Pay - Part 2 Module 13: Time Off, Purchases and Expenses Module 14: Tools, Equipment and Vehicles plumbing service plans in toronto TOPIC 2: RULES OF THE ROAD These are the learning objectives for this topic: Module 1: Radio Codes Advanced Module 2: Bossco Gold Club Plans Module 3: Tech Vision and Destination Point Module 4: Senior Discount and Promotions Module 5: Traffic Signs and Non-Negotiables plumbing service plans in toronto TOPIC 3: OFFICE PAPERWORK TRAINING These are the training sessions for this topic: Session 1: Time Sheet Training Session 2: Price Guide Training Session 3: Summary of Findings Diagnosis Form Training plumbing service plans in toronto TOPIC 4: NEXSTAR 99 WEEKS OF CUSTOMER CARE - (DVD Online) Coaching opportunities present themselves every week for manger to improve customer care with technicians. That's where this program can be your assistant coach. This kit contains 99 topics that clarify the right and wrong way of customer care. plumbing service plans in toronto OTHER TRAINING SESSIONS More training is available and new training material is being created. For more information contact the: http://www.eLearningShow.com